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Smarter shipping, simplified

Smarter ways to manage shipping and logistics

Our features make managing your orders, shipping, and deliveries easy. They help you save time and money while keeping everything in one platform for a seamless experience.

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Laptop displaying a dashboard with orders and shipments data, statistics, and bar charts, featuring a teal sidebar menu and user info.
Merchant dashboard

Powerful shipping features at your fingertips

Manage all your shipments with an intuitive dashboard that makes it easy to track orders, monitor couriers, and stay in control of every delivery from one place.

Bob Go's Merchant dashboard interface showing an unpaid order GG2629 from Shopify with delivery and fulfillment details, including address and contact info.
BobGo Shipping rates for courier services including Local Parcel, Local Overnight Flyer, and Economy Service with prices, estimated collection and delivery dates, and service level days.
Shipping tracking update interface showing an order out for delivery, delivery dates between October 21 and 24, 2025, with settings for email content and display options.
Checkout form with address fields prefilled for 125 Dallas Ave, Menlyn, Pretoria, Gauteng, postal code 0181, showing three shipping options: Standard shipping free in 3-4 days, Express shipping at R75.47 in 1 day, and Bob Box Locker option at R48.99 in 1-3 days near Menlyn Maine Central Square.

Real-time order syncing

Keep all your orders up to date across platforms automatically, so you never miss a beat.

Competitive courier rates

Choose from multiple couriers to get the best shipping price for every order.

Tracking notifications

Keep customers informed every step of the way with automated shipment updates.

Rates at checkout

Provide customers with real-time shipping costs directly at checkout.

Order management & automation

Keep everything organised from the moment a customer checks out.

Order management in one place - Sync orders from multiple sales channels (Woo, Shopify, Ecwid, Magento, Rekisa) and manage them centrally.
Auto-fulfill on barcode scan* - Automatically fulfill orders as soon as the packing slip barcode is scanned.
Team access & roles - Invite your staff to manage shipments with controlled access, keeping everything organised.
User interface of Bobgo order management system showing orders list with channels, order numbers, dates, customer names, emails, contact numbers, and order totals.

Waybills & fulfillment

Generate, pack, and ship with accuracy and speed.

Fast waybill generation - Save time and avoid errors by generating accurate waybills instantly at the click of a button.
Ship from multiple locations -Effortlessly ship from multiple locations for your convenience.
Order fulfillment and shipping interface showing order GG2626 for customer Nyasha with express shipping costing R95, collection address at 125 Dallas Avenue, Pretoria, and delivery address at Menlyn Maine Central Square, Pretoria.

Courier management

Access the best rates and couriers - all in one dashboard.

Multi-courier access - Compare and book from multiple trusted couriers without logging in to multiple systems.
Rate at checkout - Offer fixed or live calculated rates so customers see accurate costs at checkout.
BobGo shipping rates for courier-to-door services showing Economy Service, Local Parcel, and Local Overnight Flyer options with prices, estimated collection and delivery dates, and service days.

Tracking & communication

Keep your customers informed and confident at every step.

Real-time tracking notifications - Keep you and your customers informed with real-time parcel tracking and automatic notifications.
Brand your shipping experience* - Customise your waybills and notifications so every touchpoint reinforces your brand.
Bob Go parcel tracking interface showing shipment UAERGRX8 with all status steps completed from Created on 11 Aug 2025 to Delivered on 18 Aug 2025, shipping details, locker location at Brackenfell Hyper Shopping Centre, and a partial map view.

Support & service

Count on help when you need it most.

Priority support - Get fast, personalised help from a dedicated support agent.
Knowledge base - Find quick answers in our comprehensive Helpdesk, packed with guides, FAQs, and step-by-step resources to help you resolve issues anytime.
Dashboard interface of BobGo platform showing Resource Hub with options for Helpdesk, Submit a claim, Order courier stationery, Book a demo, BobGo API documentation, and Order BobGo waybill stickers.

Service levels

A “service level” is basically the time period from when a parcel is collected from the sender to when it is delivered to the customer. Service level details generally vary between delivery partners.
Icon of a delivery truck with motion lines under a sun symbol, representing same-day delivery.

Same day

Delivery takes place on the day of collection, so collection must be requested before 11am.

Outline of a delivery truck with motion lines and a crescent moon, symbolizing nighttime express delivery.

Express

Delivery takes place on the day after collection, so collection is to be requested before 11am.

Illustration of a delivery truck driving on a road with a sun icon on the left and a moon icon on the right, representing day and night delivery.

Economy

Delivery time varies between 48 and 72 hours, chiefly depending on the destination address.

Dashboard interface showing orders and shipments summary, a line graph of shipments created and orders created, and financial statistics including average shipping paid by buyers and total shipping charges.

Ready to ship smarter?

Join thousands of South African businesses simplifying their deliveries with Bob Go.

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Download our app to ship your parcel

No queues, no stress. Just seamless shipping - right from your phone.