Shopstar
Easily integrate Bob Go with Shopstar
Elevate your ecommerce experience with Bob Go’s seamless integration with Shopstar. Experience real-time syncing of your orders, competitive shipping rates from multiple couriers, and robust automation capabilities. Improve your customer experience with quick, reliable order fulfilment and automated tracking notifications – all from one easy-to-use platform.
Integrate Shopstar today and unlock the full potential of your online store.
Set up rates at checkout with Bob Go for Shopstar
Rates at checkout is designed to enable merchants to set specific shipping options and how much they would like to charge their customers during the checkout process. Merchants can create multiple rates with set conditions within a service level taking the delivery area, weight, and order value into account to display these options. The specific type of rate required can then be selected, this includes dynamic rates, fixed rates, courier rates, formula rates, or no rates. Using rates at checkout offers greater transparency, reduces abandoned carts, provides more options to customers, and ultimately increases conversions. Read more about Bob Go’s rates at checkout feature here.
Navigate to your Shopstar dashboard and select Browse Integrations. Click Connect under the Bob Go integration option to initiate the process. Then, log in to your Bob Go account, navigate to the Settings menu, and click on API Keys. Create a new API key, copy it, and paste it into the required field on your Shopstar dashboard. Click Submit to save your changes. Ensure that Rates at Checkout is enabled on your Shopstar app.
Important Note:
Rates at checkout will only be displayed to customers if all items in an order have weight and dimensions set. Therefore, make sure that each product listed in your store has these details configured.
Seamless integration: how it works
An order is placed on the Shopstar store. The customer pays for the order and shipping costs*.
The order pulls through to Shopstar admin. Payment from the sale is captured.
Order pulls through to the Bob Go dashboard.
- The merchant confirms the shipping details.
- A shipping rate is selected and the order is fulfilled.
Order information is updated on Shopstar admin.
- The order status is updated as "completed".
The courier collects and delivers parcel.
- Upon order fulfillment, a collection request is sent to the courier.
- The merchant must print the automated waybill and attach it to the parcel.
- Tracking updates are emailed to the customer.
- The parcel is collected and subsequently delivered by courier.
Good to know:
- *The amount that your customer pays for shipping at checkout must be set up on Shopstar or on Bob Go by using the rates at checkout feature.
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