Delivery partners
Courier partners
Meet our delivery partners
We believe in offering our customers excellent service in addition to the best rates possible for national delivery anywhere in South Africa. That is why our delivery partners are carefully selected for integration with Bob Go.
Pickup points
Pickup points consist of lockers and counters, which allow customers to collect their parcels at their own convenience.
Pickup points
Pickup points are designated locations where customers can pick up their parcels, offering customers the flexibility of picking them up at a specified location at their convenience.
Why offer pickup points?
- Convenient delivery locations – collection of parcels at your local mall or garage.
- Safe and secure for total peace of mind and entirely confidential – bad news for nosy neighbours!
- Contactless delivery and low-touch pickups with easy check-in and check-out.
- Cost-effective delivery and fewer courier journeys means lower emissions.
Pickup points on Bob Go
Pickup point radius
Customers within a 5 km radius of a specific pickup point will have the option of delivery to that location. The 5 nearest lockers and counters within a 5 km radius will be displayed to customers at checkout.
Add a new service level
To offer your customers pickup points as a delivery option, an additional service level must be set up in rates at checkout. Only one service level for pickup points can exist at a time. Once the service level has been created, various rates can be set up.
Quick order fulfillment
The pickup point selected by the customer at checkout will be pre-selected during order fulfillment to reduce human error and ensure that you are shipping the order to the desired location.
DID YOU KNOW?
You do not need to open an account with every delivery partner in order to use their services. Instead, automatically gain access to them all simultaneously by signing up for an account on Bob Go!
Service levels
A “service level” is basically the time period from when a parcel is collected from the sender to when it is delivered to the customer. Service level details generally vary between delivery partners.
SAME DAY
Delivery takes place on the day of collection, so collection must be requested before 11am.
EXPRESS
Delivery takes place on the day after collection, so collection is to be requested before 11am.
ECONOMY
Delivery time varies between 48 and 72 hours, chiefly depending on the destination address.
FLYER
Same day, Overnight or Economy. A flyer bag must be used and a flyer must be shipped.