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The peak season for online sellers – which begins with Black Friday and Cyber Monday and continues through Christmas and the New Year is a great opportunity, but it comes with challenges. Customers still expect fast deliveries, but you could find yourself dealing with much higher volumes of orders than usual. Without proper preparation, your business could struggle to keep up. Here are our 10 top tips to help you plan, reduce stress and keep your customers happy during peak season.

Cape Coffee Beans is a South African ecommerce business specialising in freshly roasted coffee and everything needed to enjoy and serve great coffee. Founded in 2013 by Phaedon, the business started as a one-man, fully virtual operation run out of his apartment.

Donkey Long Tong was founded by three friends, Marcel, Nic, and Simoné. What started as a playful joke around a braai fire turned into a real product idea: longer tongs to prevent burned hands while cooking.

At Bob Go, we know that running a business means dealing with all kinds of products. Sometimes it’s small parcels like clothes, books, or electronics. Other times, it’s big and bulky items like fridges, furniture, or gym equipment.

Shipping is a vital component of the ecommerce success equation, which is why your online business needs Bob Go shipping solutions. At its most basic, ecommerce shipping solutions involve delivering a package from point A (you, the seller) to point B (your customer), but there are a wide range of considerations involved in making this happen.

As online shopping has become the norm, so have customer expectations. People no longer want to wait weeks for a parcel to arrive. When a customer places an order, there’s often an unspoken assumption: “I want it now.” For South African ecommerce businesses, offering same day delivery is quickly becoming a key differentiator - especially in competitive areas.

Shipping plays a crucial role in customer satisfaction for any business in ecommerce. When deliveries go smoothly, customers are happy. When problems occur, it can damage your reputation and customer relationships. At Bob Go, we understand that how you handle shipping issues can make the difference between losing a customer and gaining a loyal advocate for your business.

At Bob Go, we believe that innovative technology can help to streamline processes, save you time, and take the hassle out of shipping items that you’ve sold online. Our Scan to fulfil feature is the perfect example of a tool that’s quick and easy to use, and that will save you valuable time.

WithBob Go, you’ll find it easy to choose the most flexible courier services. In ecommerce, flexibility is all-important – running an online store is a bit like yoga in that respect. As an ecommerce seller, selecting a courier company is one of the most important decisions you’ll make. However, your choice could also prove to be a limiting factor if you don’t select the most flexible courier services.

When it comes to seamless shipping and logistics, having the right tools in place is crucial. One such tool that can make a significant difference is the Zebra Printer. Known for its reliability and efficiency, the Zebra Printer is a popular choice for businesses that need to streamline their operations. However, while the printer itself offers a range of benefits, its true power is unlocked when used with Bob Go, your ultimate shipping and logistics partner.

Dropshipping is a unique form of online selling where you create an ecommerce store to sell products, but don’t hold any stock. Instead, you manage the orders and liaise with a third-party supplier who provides the items that you sell. By only purchasing items on demand, you avoid having your capital tied up in inventory, and you save yourself the admin and hassle of managing stock levels. Dropshipping is a relatively affordable and low-risk way to get into selling online, and it’s an approach that can work in South Africa if you follow a few golden rules.

Take advantage of these 10 great Bob Go features to get the most out of your fulfilment process. From automation to bulk actions, Bob Go is packed with tools that help online stores save time, cut costs, and scale efficiently.

Managing shipping costs is crucial for the success of your ecommerce business. Not only do these costs directly affect your profitability, but they also play a significant role in customer satisfaction. Let’s explore some effective strategies to reduce your shipping costs!

Prepare for the year-end slowdown as December approaches, when merchants often experience a decline following the holiday shopping rush. While online shopping sees a significant spike during this festive season, understanding consumer behaviour and implementing effective strategies can help businesses navigate this transitional period.

As we approach Black Friday and Cyber Monday (BFCM) 2024, it’s essential to reflect on the insights gained from the same shopping period in 2023. By analysing key statistics and understanding the challenges faced by delivery partners, you can develop effective strategies to make 2024 even more profitable for your online business. Here’s how to stat your way to success with Bob Go’s smart shipping and order management solutions.

Shipping smart is vital for any ecommerce business, and Bob Go provides various methods to streamline this process. In this blog post, we will explore effective strategies for calculating shipping fees and optimising your shipping expenses

Follow our smart shipping tips to help you effortlessly navigate this busy period. As Black Friday approaches, ensuring your shipping processes are efficient and streamlined is crucial if you want to profit from the most important retail occasion of the year.

In a significant stride towards fostering empowerment and inclusivity in entrepreneurship,Bob Gohas partnered withFempreneurs, a community offering women an online marketplace with an ecosystem of resources and coaching. This collaboration comes just in time for Women's Month, aiming to amplify the voices and opportunities for women in business.

Courier costs can be a major factor for all online businesses. The amount you spend on shipping (including both packaging materials and shipping fees) can eat into your profit margins and impact your cashflow. Here’s how to save on courier costs with Bob Go by avoiding five common mistakes.

When it comes to printing sticker waybill, there are two primary formats to consider: PDF and Zebra. While both options serve the same purpose, each has distinct advantages and features. In this blog, we’ll take an in-depth look at the key differences between PDF sticker waybills and Zebra sticker waybills, and help you choose the format that’s best for your business.

Fulfilment may not be the most glamourous part of ecommerce, but it’s arguably the most important. Without pickup and drop-off services, there would be no way to connect your customers with the items they’ve purchased from you. Delivery partners make that easier.

When it comes to the crunch, Simply Granola and Oh Ship! Founder Nicola Pheiffer puts her faith in Bob Go. As a third-party logistics solutions provider, Nicola knows she can rely on Bob Go to deliver the efficiencies and cost-savings her ecommerce clients need, as she and her all-female team help small online businesses in South Africa grow and thrive.